May 25, 2014 by lpalma
A few months ago, Blackhawk announced we would be consolidating our Stoughton branch into our Edgerton location. At that time, we were attempting to sell the building to another financial institution. “We considered multiple offers; however each one came with stipulations that I did not feel were good for our membership. I know that our members are loyal and committed to Blackhawk Community Credit Union, so we would not consider a move that would jeopardize our relationship with you,” said Sherri Stumpf, CEO.
After reviewing all of our immediate options and hearing your comments, we have decided to keep the branch open with a fresh approach and a number of operational changes. The change that will impact you directly is the branch schedule. We will operate our drive through Monday – Friday from 9:00 am – 5:30 pm and our lobby from 10:00 am – 4:00 pm. As of May 1, 2014, we will be closed on Saturdays. If you should find yourself in a position where you need a special accommodation for a financial matter, please feel free to call our Branch Manager, Sandra Burger, and arrange for an appointment. Her direct dial number is 608.314.1610 or 608.314.1606 and she will be happy to help you.
Thank you to all of the members that took the time to write and call with feedback. Your overwhelming support is a true example of the strong sense of community in Stoughton that makes us proud to serve you.
If you have any questions, our Call Center staff is ready to help you at 608.755.6065 or toll free at 800.779.5555. We value your membership and appreciate your business.