The Mortgage Process
We have built the most convenient home loan service ever! Here's how it works:
1. You'll complete our application
You can complete an application in-person
, by calling a mortgage loan officer
, or online(Opens in a new Window)
. The online application will ask you questions about the home and your finances and usually takes less than 20 minutes to complete. After your application is completed, a Loan Officer will contact you to introduce him/herself and answer any questions you may have.
Your Loan Officer is a mortgage expert and will provide help and guidance along the way. If your application wasn't complete, they will ask you for any further required information.
As soon as the application is complete, we will ask you for a deposit to cover the cost of the appraisal, credit report and flood certification on your home, so that we can begin to process your request immediately. If you are purchasing a new home, the Loan Officer will also contact the real estate broker or the seller so that they will know who to contact with questions.
2. We will send you an application package and process your loan for final approval and closing
The application package will be sent to you and will contain papers for you to sign and a list of items we'll need to verify your financial information.
We will order the appraisal from a licensed appraiser who is familiar with home values in your area. Depending on your finances and the loan amount requested, different types of appraisals are used. The appraiser will need to view the home and will contact the appropriate party to gain access.
If you are purchasing a home, we'll work with the real estate broker or seller to insure the title work is ordered as soon as possible. If you are refinancing, we'll take care of ordering the title work for you. We'll use the title insurance policy to confirm the legal status of your property and to prepare the closing documents.
3. We will contact you to coordinate your closing date
After we receive your application package, the appraisal, title work, and any other documentation needed, we will contact you to schedule your loan closing. If you are purchasing a home, the real estate broker and/or the seller will be involved in this process.
The closing will take place at the office of a title company or attorney in your area who will act as our agent. A few days before closing, your Loan Officer will contact you to walk through the final information. For refinancing transactions, you will get a personalized closing with your loan officer to save you money and time.