Your Guide to Digital Banking
Banking Made Easier, One Step at a Time
From navigating Online and Mobile Banking to managing your settings, resetting your password, or locking your cards, find helpful video and written step-by-step tutorials to make banking with BHCCU simple, secure, and convenient.
- Lock/ Unlock Your Card – Card Management
Video & Written Tutorials
We have created some helpful Online & Mobile Banking tutorials to help you navigate the system and access all the benefits that come with managing your money through Digital Banking.
Enroll in Online & Mobile Banking
New to Online Banking or the BHCCU mobile app? Follow our video and written tutorials for step-by-step instructions on how to enroll and get started managing your accounts anytime, anywhere.
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Navigating Online Banking
Explore our video tutorials to get comfortable navigating BHCCU Online Banking. Learn how to explore your dashboard, customize your settings, log in for the first time, and reset your password.
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How to Make a Transfer
Explore our video and written tutorials for step-by-step instructions on completing member-to-member and external transfers through both Online Banking and in the BHCCU mobile app.
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Online & Mobile Banking
Setting Up Online Banking
1. Visit bhccu.org
2. Click “Login” at the top right-hand corner
3. Click “Enroll” You will need:
- Social Security Number
- Account Number
- Phone Number
- NOTE: Use the same email and phone number you have on file with BHCCU.
4. You will then create your:
- Username
- Security Questions
- Password
Setting Up Mobile Banking
1. Download the BHCCU Mobile App
2. Open the app and tap “Enroll Now” under the gray login button
3. Fill in the Blank Fields
- Social Security Number
- Account Number (5 Digit Member Number)
- Phone Number
- NOTE: Use the same email and phone number you have on file with BHCCU.
4. You will then create your:
• Username
• Password
• Security Questions
• Password
• Security Questions
How to Make a Transfer
Member to Member Transfers
Online Banking
1. Login into BHCCU Home Banking
2. On the second menu bar, click “External Bank Transfer”
3. Click “New Transfers”
4. Select the From and To accounts. (Your non-BHCCU account now shows up as an option)
5. Choose the amount you wish to transfer and click "Submit"
6. Allow up to three business days for the transfer to process
1. Login into BHCCU Home Banking
2. On the second menu bar, click “External Bank Transfer”
3. Click “New Transfers”
4. Select the From and To accounts. (Your non-BHCCU account now shows up as an option)
5. Choose the amount you wish to transfer and click "Submit"
6. Allow up to three business days for the transfer to process
Mobile Banking
1. From your Dashboard, select “Transfer”
2. Select the From and To accounts. (Your non-BHCCU account now shows up as an option)
3. Choose the amount you wish to transfer and click “Submit”
5. Allow up to three business days for the transfer to
process. Please plan payments and transfers accordingly.
1. From your Dashboard, select “Transfer”
2. Select the From and To accounts. (Your non-BHCCU account now shows up as an option)
3. Choose the amount you wish to transfer and click “Submit”
5. Allow up to three business days for the transfer to
process. Please plan payments and transfers accordingly.
External Transfers
You must be an owner of both accounts to set this up.
Online Banking
1. Login into Online Banking
2. On the second menu bar, click “External Bank Transfer”
3. Agree to terms and conditions
4. Click on “Add Account”
5. Input the following information for the non-BHCCU account you’d like to link:
- Account Name – Choose a nickname for the account
- Routing# (This will confirm the bank name)
- Account#
- Account Type – Checking or Savings
6. Click ‘Submit’
7. BHCCU will automatically send two micro deposits into the external account within 1-3 business days.
Mobile Banking
1. Download the BHCCU Mobile App
2. Under Menu (three bars) – Select “Accounts”
3. Tap the “+” sign at the top right-hand corner
4. Select “Make External Transfers”
5. Enter mobile app password
6. The “Transfer Set Up” page will pop. Input the following information for the non-BHCCU account your attempting to link:
- Account Name – Account Owner Name
- Routing# (This will confirm the bank name)
- Account#
- Account Type - Checking or Savings
7. Tap “Submit”
8. BHCCU will automatically send two micro deposits into the external account within 1-3 business days.
8. BHCCU will automatically send two micro deposits into the external account within 1-3 business days.
Step-by-Step Tutorials
Your go-to guides for navigating BHCCU banking with confidence.
How to Deposit a Check – Mobile App Only
1. Tap the Menu Bar (three lined icon) on the top left-hand corner of the screen
2. Select “Dashboard”
3. If this is the first time, you need to agree to the terms and conditions and be approved before proceeding
4. Tap “Deposit a Check”
5. Type in the check amount and hit “Continue”
6. Take a picture of the front of the check and
hit “Continue”
7. Write on the back of the check “For mobile deposit only to BHCCU”
8. Take a picture of the back of the check and
hit “Continue”
9. Verify the amount of the check, the deposit
account, and that the images can be clearly read
and hit “Submit”
2. Select “Dashboard”
3. If this is the first time, you need to agree to the terms and conditions and be approved before proceeding
4. Tap “Deposit a Check”
5. Type in the check amount and hit “Continue”
6. Take a picture of the front of the check and
hit “Continue”
7. Write on the back of the check “For mobile deposit only to BHCCU”
8. Take a picture of the back of the check and
hit “Continue”
9. Verify the amount of the check, the deposit
account, and that the images can be clearly read
and hit “Submit”
How to Set Up Bill Pay
1. Tap the Menu Bar (three lined icon) on the top left-hand corner of the screen
2. Select “Payments”
3. Next to “Payees;’ tap the “+” sign
4. Confirm your password
5. Chose whether you are paying a company or a person
6. You will need to enter the company name, phone number, your account number with that company, and physical mailing address
7. Tap “Create Payee”
2. Select “Payments”
3. Next to “Payees;’ tap the “+” sign
4. Confirm your password
5. Chose whether you are paying a company or a person
6. You will need to enter the company name, phone number, your account number with that company, and physical mailing address
7. Tap “Create Payee”
How to Pay a Bill
There are two ways to get the payment screen.
The first is to tap on the Pay icon from your dashboard.
The first is to tap on the Pay icon from your dashboard.
The second is to tap the Menu Bar (three lined icon) on the top left hand corner of the screen and
select “Payments”.
select “Payments”.
1. Once you’ve created payees, select the payee you wish to pay
2. Tap “Make a payment”
3. Enter the amount you would like to pay
4. Tap “More options” to set the frequency and payment date
5. Hit “Submit” and the payment is scheduled
2. Tap “Make a payment”
3. Enter the amount you would like to pay
4. Tap “More options” to set the frequency and payment date
5. Hit “Submit” and the payment is scheduled
How to Verify Micro Deposits
Online Banking
1. Login into Online Banking
2. On the second menu bar, click “External
Bank Transfer”
3. Click “Enrolled Accounts”
4. Input the two micro deposits made into your non-BHCCU account and click “Submit”
5. The status will change to verified
1. Login into Online Banking
2. On the second menu bar, click “External
Bank Transfer”
3. Click “Enrolled Accounts”
4. Input the two micro deposits made into your non-BHCCU account and click “Submit”
5. The status will change to verified
1. Login into the BHCCU Mobile App
2. Tap your name at the bottom to expand the menu options
3. Select “Settings”
4. Select “External Transfers”
5. Tap the non-BHCCU account
6. Input the two micro deposits made into the external account and tap “Confirm”
How to Connect Your Non-BHCCU Account
Online Banking
1. Login into Online Banking
2. On the menu bar, select "Accounts"
3. On your Accounts dashboard, select "Link an Account"
4. Accept the terms and conditions by selecting "Next"
5. Find your bank by searching the name of the financial institution
6. Select "Next" – A new window will open, in which you'll need to log in to your external account with your username and password for that financial institution and complete the verification process.
8. Select the eligible accounts you want displayed in your BHCCU Online Banking and click "Save"
9. Review connected accounts and click "Submit"
Mobile Banking
1. Login into the BHCCU Mobile App
1. Login into the BHCCU Mobile App
2. Tap the Menu Bar (three lined icon) on the top left-hand corner of the screen
3. Tap "Accounts"
4. Tap the “+” sign at the top right-hand corner
5. Accept the terms and conditions by tapping "Next"
6. Find your bank by searching the name of the financial institution
7. Tap "Next" – A new window will open, in which you'll need to log in to your external account with your username and password for that financial institution and complete the verification process.
8. Select the eligible accounts you want displayed in your BHCCU Mobile App and tap "Save"
9. Review connected accounts and tap "Submit"
9. Review connected accounts and tap "Submit"
How to View Statements
1. Tap the Menu Bar (three lined icon) on the top left-hand corner of the screen
2. Select “Accounts”
3. Choose which account you’d like to view an eStatement of
4. Select “Document”
5. Tap on the eStatement date you’d like to view. You can switch the year by selecting the year in the left-hand corner
In the mobile app, you have access to see eStatements for every account that has you listed as an owner or signer.
How to Transfer Funds
There are two ways to get to the Transfer Funds screen.
The first is to go to the Dashboard screen and tap the Transfer icon.
The second is to tap the Menu Bar (three lined icon) on the top left-hand corner of the screen, select “Transfer;’ and tap “Make a Transfer”.
1. Tap “From” to choose the account you want to transfer funds from
2. Tap “To” and choose the account you want to transfer funds to
3. Tap “$0.00” to enter the amount you would like to transfer
4. Hit “Submit” and your transfer is complete
