Dedication to Service Award

The Dedication to Service Award Committee is truly impressed by Natalie’s exceptional contributions to our credit union and the members we serve. Her ability to navigate difficult situations with professionalism and compassion is remarkable. Whether speaking over the phone or through digital channels, Natalie consistently demonstrates kindness and a genuine desire to help. She possesses a rare talent for putting herself in the members’ shoes, working tirelessly to find the best solutions. With a warm and kind demeanor, she goes above and beyond to ensure no member feels uncomfortable, patiently staying with them until their concerns are fully resolved. In every interaction, Natalie is prepared with all the necessary details and takes the time to de-escalate and address concerns effectively. She represents BHCCU with professionalism and always keeps our members' best interests at the forefront of her work.

The Dedication to Service Award Committee is truly impressed by Sarah’s exceptional leadership, both within her team and across the entire credit union. Her passion for her work shines through every day, bringing a smile to everyone she interacts with, from colleagues to the members who visit the branch. Sarah’s uplifting spirit and joyful energy create a positive and welcoming atmosphere for all. She is always eager to support the student teller program, offering guidance and encouragement, and the students greatly appreciate her help. Sarah embodies the qualities we value in a leader at BHCCU—setting a positive tone for the branch, ensuring her team is supported, and making everyone feel genuinely welcome. Her dedication and leadership continue to inspire those around her.

The Dedication to Service Award Committee is deeply impressed by Amber’s genuine dedication to both our members and her colleagues. She is incredibly deserving of this recognition, consistently going above and beyond to support our members with selflessness and professionalism. Amber’s hard work and positive attitude make her not only a valued team member but also loved by both our membership and coworkers. Her ability to handle any challenge with efficiency and grace is truly admirable. Amber is a true Subject Matter Expert in her area, particularly when it comes to mortgage member servicing inquiries. Her exceptional problem-solving skills and clear, easy-to-understand explanations have been invaluable to our frontline staff. On top of all this, Amber remains one of the most even keeled and calm individuals, making her a remarkable person to work with.