The Federal Trade Commission (FTC) recently launched a new one-stop resource to help people report and recover from identity theft, IdentityTheft.gov. The website provides an interactive checklist that walks people through the recovery process and helps them understand what steps to take upon learning their identity has been stolen or if their personal information was compromised in a data breach. Identity theft has been the top consumer complaint reported to the FTC for the past 15 years, and in 2014, the Commission received more than 330,000 complaints from consumers who were victims of identity theft. The site provides specialized tips for specific forms of identity theft, including tax-related and medical identity theft. The site also has advice for people who have been notified that their personal information was exposed in a data breach. Furthermore, it includes a variety of helpful resources such as sample letters to help you resolve your identity theft issues. Visit
You may have heard in the news that experts continue to research online security vulnerabilities. One of the best ways you can keep your online information safe is by keeping your internet browser up-to-date. In fact, you will find that if you use an older web browser, you may not be able to access certain sites. We recommend that you regularly update your browser. Your security is our top priority. Please see the links below to upgrade your browser, if needed. If you have questions, please contact our Call Center at 608-755-6065. Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/download-ie Firefox: https://www.mozilla.org/en-US/firefox Google Chrome: http://www.google.com/chrome/ Safari: http://www.apple.com/safari/
If you are attempting to access Blackhawk's Online Banking through a bookmarked page after March 10th, you will see a blank page or a 404 error, depending on the internet browser you use. If either of these errors occur, the solution is to browse to Online Banking from https://bhccu.org. If you would like to bookmark a page for Online Banking in the future, we encourage you to bookmark our standard website at https://bhccu.org and use the login links. If you have any questions, please contact us at 800-779-5555.
On Saturday, February 21, from 2:00 PM - 6:00 PM, our bill pay, online, mobile and phone banking systems will be unavailable due to scheduled maintenance. We apologize for any inconvenience this may cause you.
Please see the 2015 Official Notice to Members regarding Board Director nominees here. If you have any questions, please contact our Executive Assistant, Colleen Curtis-Trappe at 608-314-1101.
As you may have read in the news, Anthem Insurance was the target of a recent security breach. You may be wondering what you can do to protect your personal information. Blackhawk is committed to helping you. Here are some actions you can take: Monitor your account statements closely for any unauthorized transactions and report any suspicious activity immediately. Set up an email or text alert in order to receive an automatic notification for high dollar amount transactions. If you see unauthorized transactions, contact us immediately. If you think your identity has been compromised, you can order a free copy of your credit report. Federal law requires each of the three major credit reporting services to provide one free copy of your credit report every 12 months. When the report arrives, check it carefully for errors or suspicious activity. During significant events such as this, it is common for additional scams to emerge that take advantage of the hype generated by
On Sunday, January 25, from 1:00 AM - 5:00 AM, our online banking system will be unavailable due to scheduled maintenance. We apologize for any inconvenience this may cause you. If you have any questions, please contact our Call Center at 800-779-5555.
On Sunday, January 11, from 1:00 AM - 5:00 AM, our online banking system will be unavailable due to scheduled maintenance. We apologize for any inconvenience this may cause you. If you have any questions, please contact our Call Center at 800-779-5555.
Soon you will be able to use your Blackhawk Community Credit Union credit and debit cards with Apple Pay, the easy, secure, and private way to pay. Use Apple Pay with iPhone 6 to pay in stores without swiping your cards and in apps without entering payment and contact information. Just pay with a single touch of your ﬁnger using Touch ID. With Apple Pay, instead of using your actual credit and debit card numbers when you add your card, a unique Device Account Number is assigned, encrypted and securely stored. And when you make a purchase, the Device Account Number alongside a transaction-speciﬁc dynamic security code is used to process your payment. So your actual credit or debit card numbers are never shared by Apple with merchants or transmitted with payment. In addition, paying with Apple Pay is private as the cashier never sees your name, card numbers or security code. We’ll share more information about how to get started using Apple Pay with Blackhawk cards closer to
On Tuesday, October 14 at 6:00 pm, we will be hosting a seminar on Managing Your Taxes in partnership with Liberty Tax Service. The seminar will be held at our Janesville Court Street Branch and is free of charge. To reserve your spot, please call Tammy McCaslin-Krebs at 608-314-1154. We hope to see you there!