Helping You Navigate COVID-19
Blackhawk Community Credit Union's top priorities are you, our members, employees, and our community. We are here for you during these unprecedented times. COVID-19 is impacting many lives and leaving many questions in its wake. Your accounts are safe at Blackhawk, and together we will get through this. We have created this page as a resource to provide you updates about our services and the help we can offer during this time.
August 2, 2021 Update: We still continue to follow guidance set forth by the CDC and will require our staff members (vaccinated and unvaccinated) to wear masks. We strongly encourage our members (vaccinated and unvaccinated) to wear masks in our branch lobbies.
Navigating Financial Challenges
If you are facing financial challenges and need assistance, we are here to help. We have new relief programs to help you meet your financial responsibilities and will work with you one-on-one. For immediate assistance, please fill out this application.
- Payment deferrals up to 90 days on consumer, mortgage and small business loans
- Suspension of foreclosure activity on homes and new automobile repossession activities for 60 days
- Temporary payment relief assistance and waived fees for consumer and small business credit cards
- As always, we offer Lines of Credit, Signature Loans, and Kwik Cash options to help you obtain the funds you need now at low interest rates
We will evaluate every option for its availability and viability on an individual, case-by-case basis.
- The US Government will be issuing financial relief to Americans in the form of stimulus payments to qualified individuals. To set up direct deposit of your check, communicate only with the IRS at irs.gov/coronavirus. You only need to do this if you didn't give the IRS your bank or credit union information on your 2018 or 2019 tax return. This is the ONLY place to communicate this information to the IRS. Never respond to any inquiries via email, text, or call.
Please click here
for our latest Member FAQs
We want to assure you that the safety of our members and employees comes first at Blackhawk Community Credit Union. We are constantly monitoring the latest reports from the Centers for Disease Control (CDC)
, the State of Wisconsin Department of Health
, and local Health Departments. We will continue to stay on top of developments and communicate with you as the situation develops. Please watch this web page and our Facebook page
for updates on this situation and how it may affect our business operations at Blackhawk.
We have partnered with GreenPath Financial Wellness to provide guidance and resources related to budgeting, credit, financial counseling, and more. Please visit here
for more information and resources to help you navigate these uncertain times.
We are in this together and we will continue to monitor public health guidance and make decisions to best serve you, while still protecting your health and well-being. We appreciate your patience and understanding and look forward to re-establishing branch lobby services as the need for social distancing diminishes. Thank you for your membership and trust in us.
Please click here
for more information about COVID-19 in the state of Wisconsin from Governor Tony Evers.
Check out this helpful link
answering all your FAQs on the most recent government stimulus package from the New York Times.
Community Chamber Links
Personal Data Protection
At Blackhawk Community Credit Union, we take your physical and financial health very seriously. As COVID-19 rapidly evolves, we want to ensure you're taking the proper precautions to protect your finances.
Many financial institutions are moving toward online services to help their members and scammers will take advantage of this situation. Please be aware of any suspicious emails, texts, or calls you may receive. If you get an email claiming to be from the World Health Organization (WHO)
or the Centers for Disease Control (CDC)
, don't click on any links. If you wish to find accurate information from either of these organizations, please visit their websites directly.
We want you to be alert and aware of any and all scams out there while we navigate this unusual time together. Stay up to date with any new scams circulating by visiting our Personal Data Protection page.
We're Here For You
At Blackhawk, we're committed to your financial wellness, and during this time of need, we're committed to the total wellness of our members, our staff, and our community. When we say we're here for you, we mean it. Feel free to reach out to us on any of our communication channels:
Request a Call Back
If you're ready to start the process to request a payment deferral or request alternative payment arrangements for your current loan, mortgage, or credit card, please complete this application
. If you're not ready to start the process but wish to speak with a member advisor, please contact us at 800.779.5555 or click the button to request a call back.