On Saturday, February 21, from 2:00 PM - 6:00 PM, our bill pay, online, mobile and phone banking systems will be unavailable due to scheduled maintenance. We apologize for any inconvenience this may cause you.
Please see the 2015 Official Notice to Members regarding Board Director nominees here. If you have any questions, please contact our Executive Assistant, Colleen Curtis-Trappe at 608-314-1101.
As you may have read in the news, Anthem Insurance was the target of a recent security breach. You may be wondering what you can do to protect your personal information. Blackhawk is committed to helping you. Here are some actions you can take: Monitor your account statements closely for any unauthorized transactions and report any suspicious activity immediately. Set up an email or text alert in order to receive an automatic notification for high dollar amount transactions. If you see unauthorized transactions, contact us immediately. If you think your identity has been compromised, you can order a free copy of your credit report. Federal law requires each of the three major credit reporting services to provide one free copy of your credit report every 12 months. When the report arrives, check it carefully for errors or suspicious activity. During significant events such as this, it is common for additional scams to emerge that take advantage of the hype generated by
On Sunday, January 25, from 1:00 AM - 5:00 AM, our online banking system will be unavailable due to scheduled maintenance. We apologize for any inconvenience this may cause you. If you have any questions, please contact our Call Center at 800-779-5555.
On Sunday, January 11, from 1:00 AM - 5:00 AM, our online banking system will be unavailable due to scheduled maintenance. We apologize for any inconvenience this may cause you. If you have any questions, please contact our Call Center at 800-779-5555.
Soon you will be able to use your Blackhawk Community Credit Union credit and debit cards with Apple Pay, the easy, secure, and private way to pay. Use Apple Pay with iPhone 6 to pay in stores without swiping your cards and in apps without entering payment and contact information. Just pay with a single touch of your ﬁnger using Touch ID. With Apple Pay, instead of using your actual credit and debit card numbers when you add your card, a unique Device Account Number is assigned, encrypted and securely stored. And when you make a purchase, the Device Account Number alongside a transaction-speciﬁc dynamic security code is used to process your payment. So your actual credit or debit card numbers are never shared by Apple with merchants or transmitted with payment. In addition, paying with Apple Pay is private as the cashier never sees your name, card numbers or security code. We’ll share more information about how to get started using Apple Pay with Blackhawk cards closer to
On Tuesday, October 14 at 6:00 pm, we will be hosting a seminar on Managing Your Taxes in partnership with Liberty Tax Service. The seminar will be held at our Janesville Court Street Branch and is free of charge. To reserve your spot, please call Tammy McCaslin-Krebs at 608-314-1154. We hope to see you there!
You may have noticed early on Sunday, 9/28, that the Blackhawk website was down unexpectedly. All of your personal information was protected during this time and online banking was not affected. We take online security very seriously and have taken steps to help prevent this from happening again. Please contact us at 800-779-5555, if you have any questions or concerns.
ON SATURDAY, OCTOBER 18, ALL BRANCHES WILL BE CLOSED AND ONLINE BANKING TOOLS UNAVAILABLE We are upgrading our servers and all systems will be down temporarily while this occurs. Systems will shut down on Friday, October 17 at 6:30pm through Saturday October 18. All systems including online and phone banking will be down. Your credit and debit cards will continue to work for purchases and cash through the weekend but balances and transfers will not be available until the systems are back online. We are working to restore services as soon as possible on Saturday. All branches will be closed on Saturday, October 18. If you have any questions, please contact us at 800.779.5555.
As you may know, on April 8, 2014, Microsoft discontinued its support of its Windows XP operating system. Windows XP users have been unable to upgrade their Internet Explorer (IE) browser beyond IE8. Unfortunately, with this discontinuation of support from Microsoft, there will be no future security patches that will be needed to use Blackhawk Community Credit Union’s online banking system in the future. As of June 26, 2014, our online banking will no longer support IE8 as a browser. Although IE8 may continue to work for an indefinite period of time, we recommend that you download an updated internet browser, such as Firefox, or upgrade. If you have questions or if we can be of assistance, please contact our Call Center at 800-779-5555.